Cancellation of a transaction in accordance with the Consumer Protection (Cancellation), Htsa”a -2010 and Consumer Protection Act, 1981.
Products that include active oxygen components, oxygen formulas or components that require storage under designated conditions cannot be returned or exchanged after leaving the store, due to the sensitivity of the product, shipping conditions, maintaining the validity, stability and quality of the product.
Return or exchange will only be possible in the event of a material defect in the product, subject to inspection and approval by Elly’s Pharma.
Vaporizing devices that are not provided as a free gift include a 3-month warranty from the date of purchase. JAPON devices include an extended 5-month warranty from the date of purchase, subject to the warranty terms.
